# Why your listing is not visible

> Every reason a listing may not be visible — Unpublished, Hidden, Expired — and the fix for each.

Your listing's card always states its status, with a tag and a button with the remedy. Find your case:

## "Unpublished" tag

You wrote the listing but the publication was never completed (usually, not enough balance). Nothing is lost: tap "Publish listing" — if it's your first listing, it's free; otherwise the button shows the price and takes you to top up if needed. Once the payment is confirmed it publishes itself.

## "Hidden" tag

You hid it yourself. While its 3-month window is still running, tapping "Publish listing" brings it back instantly and at no cost.

## "Expired" tag

Each publication lasts 3 months. When the cycle ends, the listing stops being visible and its card tells the story: the "Expired" tag, a line with the reason and the button with the remedy. The button's verb already tells you whether it costs money: "Reactivate" is free; "Publish" is paid.

- **Free listing** (the one that used your free publication): tap "Reactivate for free" and it's visible again for another 3 months, at no cost, as many times as needed. This cycle exists so there are no ghost listings: reactivating confirms the room is still available.
- **Paid listing**: tap "Publish" with the price the button shows (€15, another 3 months of visibility). It's paid with your wallet balance; if you're short, the app takes you to top up.

## It's published, but a specific person can't see it

Someone not seeing your listing doesn't mean it isn't published:

- Your listing only appears to people whose search **fits** it (area, budget, criteria). The stricter your living preferences, the fewer people will see it.
- If you turned on "Invisible mode", your listing is only visible to candidates you've liked: nobody else can find it, even with the perfect search.

## None of these is your case

Write to us via the app's "Help" button (bottom left) or at info@tegaria.com and we'll look at it with you.

## Related

- [Publish your listing](https://tegaria.com/en/help/publish-your-listing)
- [Why you see no results or candidates](https://tegaria.com/en/help/why-no-results-yet)
- [How much does Tegaria cost](https://tegaria.com/en/help/how-much-does-tegaria-cost)

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Official page: https://tegaria.com/en/help/why-your-listing-is-not-visible · Guide index: https://tegaria.com/llms.txt